IBM Maximo Documentation

To develop effective IBM Maximo documentation, it is important to create a structured repository that details the system’s specific configurations, custom applications, business processes, and integrations. Because IBM Maximo is heavily modified for each business, off-the-shelf IBM Maximo documentation only covers standard baseline features.

Core System Architecture

• Database Schema: Custom tables, columns, and relationships configured via the Maximo Database Configuration application.
• Environment Landscape: URLs, Red Hat OpenShift cluster layouts, server bundles, and database types (e.g., Db2, Oracle) across Dev, Test, and Prod.
• Security Profiles: Security groups, object restrictions, and single sign-on (SAML) identity provider setups.

Technical Customizations

• Application UI Alterations: Structural modifications made via the Maximo Application Designer, including newly added fields or custom presentation XML layouts.
• Integration Framework (MIF): Inbound and outbound data flows, Publish Channels, Enterprise Services, and external API integrations.

Standard Operating Procedures (SOPs)

• Core Workflows: Record lifecycle (e.g., how a Work Order moves from Approved to In Progress to Closed).
• Role-Based Guides: Instruction lists for planners, technicians, asset managers, Maximo Mobile users.
• Data Entry Standards: Required fields, classification hierarchies, and naming conventions to ensure high-quality historical data.
• Training Guides: Role-based training guides for new features.

Reporting and Analytics

• Reports: Catalog of active reports, detailing how data parameters are fetched via the Report Designer.
• Key Performance Indicators (KPIs): SQL queries running behind the Start Center operational dashboards.